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Social media management: all you need to know

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Social Media Management uses social media platforms such as Facebook, Twitter, TikTok, LinkedIn, Pinterest, YouTube, etc., to promote your business or personal brand. You can create and publish content through these sites and share it with your target audience.

Social media management may be the last thing you think about when growing your business, but it's the easiest way to make more money. Social media management is probably the most overlooked marketing tactic, especially by online marketers who have been busy focusing on SEO, email marketing, PPC and so on. But that's a mistake.

Social media is one of the best marketing channels available today, because it's free to get started and you can start using it immediately to drive traffic to your site and generate new leads (which you can convert into paying customers). And it's a huge opportunity: in the US alone, consumers spend over $ 90 billion per year on social media. There are currently more than 1.5 billion active users on Facebook alone, and it's growing at an incredible rate. More than 70 % of US adults are already on Facebook (up from just 20 % in 2007).

Nowadays, it takes more to have a presence on social media. It would also help if you succeeded. That's where this guide comes in. We'll cover everything from setting up your profile, monitoring your feed, managing your community and finding the best strategies to engage your audience. In short, we'll cover it all.

Start with a plan:

When starting a social media audit, determine why you want to use social media in your business. Are you looking to increase traffic to your website? Does the purpose of your social media campaign revolve around customer service? Does it include sharing relevant content and information that helps your audience?

Identify your audience:

Who is your target audience - are you selling to business professionals or families? How does this affect your approach to social media if you sell to both? For example, are you creating posts to encourage parents to buy products for their children? Are you targeting business professionals to promote your company's services and products?

Choose your channels:

Where do you want to focus your efforts? Start with a list of social networks relevant to your business and audience and align them with your goals.

Set goals:

What is the purpose of your social media audit? What are you trying to achieve? For example, are you looking to get more people to follow you? How many likes do you want to see on Facebook? Do you want to create a conversation on Twitter? Set your goals.

Test your plan:

You are ready to start using social media. How can you test your social media audit and measure its success? Are you posting on the same channels you used before your audit? Did you get more comments on your posts?

Analyse your results:

How can you tell if your social media audit is working? Can you identify any common themes or problems? Use analytics tools to see your weekly, monthly or annual key performance indicators (KPIs).

Managing your social media is a time consuming process, but don't worry, we have unlimited marketing and design plans. Grow your networks with us!

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